Amazon FBA USA - Please read this
US Customers, Cyckit's products are now available via Amazon FBA
* CAN YOU PLEASE MESSAGE CYCKIT YOUR SADDLE BRAND/MODEL AS MANY AMAZON CUSTOMERS DO NOT CHECK WITH US BEFORE ORDERING? THIS CAN BE VERY FRUSTRATING FOR BOTH US AT CYCKIT, AND THE CUSTOMERS.
RETURNS ARE A WASTE OF TIME AND MONEY!
* Have you checked and made sure you have the right capacity for your needs? There are Small, Medium and Large Lowers that swap out with each other in 10 seconds. I’m not too sure whether Amazon customers have realised all the Aeroclam halves are fully interchangeable yet and that they can order all three Small Medium and Large lowers if need be and swap out for their appropriate ride distance
* The Aeroclams are designed to be very Aero and Minimalist. Even the larger Aeroclam is minimalist despite being called ‘Large’. The dimensions are on the images on Cyckit's Amazon page. Please check
* Have you checked in with us to make sure the P1 or P2 Aeroclam will fit your saddle? What is the Brand/Model of your saddle? This is very important and we cannot do enough in our limited Amazon space to encourage this
* Have you read all the product pages Cyckit has on Amazon as there’s a lot more information and imagery on the Lower section pages
* Cyckit is well renown for it’s world class customer service. If you have any questions whatsoever, then please make contact. We’d far rather answer customer questions than have customer returns. We Avidly Dislike customer returns as they waste time and money. If customers follow these pointers, there shouldn’t be any returns
* We aim to please customers as happy customers spread the Cyckit word with good reviews and images. Unfortunately there’s been a few customers who’ve returned the product due to their mistake of not reading this before ordering. This is where out low start ratings come from…. And it’s not even our fault
* Any problems fitting and please contact Cyckit as we’re here to help! When we do have customers experiencing problems fitting the Aeroclams, these are usually always solved with an email or two or quick phone call
* We offer a $20.00 NZ dollar PayPal return for any customer imagery emailed of saddles we’ve not yet fitted to yet. This is the way we build our ‘What Fit’s List’, so imagery we don’t yet have are much appreciated.
* Have you checked our 'Won't Fit List'? If not, please do
* If in doubt with your saddle brand/model the please cancel your order immediately
The Aeroclams fit over 230 different brand/ model saddles and we also have over 180 images of saddle/ Aeroclam images. We may have an image of your saddle with Aeroclam attached.
Simply tell us the brand/ model + any images or logos of your saddle and we’ll get straight back to you. If there are no logos etc, please send a nice clear directly side profile image of your saddle in good light so we can assess.
Please do not email the model of your cycle only.
All saddle queries will be answered asap. We can't unfortunately offer any targeted personal coupon deals through Amazon so the best deals for Multi Orders are still through the Cyckit website https://www.cyckit.com/pages/special-deals