Shipping policy
Shipping
Domestic and International orders will be processed and shipped the business day they are received.
New Zealand delivery is within 5 business days.
Internationally delivery is around or within 14 business days.
We also have a ‘no questions asked return policy’. Should our product not fit your saddle, and that the saddle in question is listed on our website as fitting your brand/model saddle, please contact us for details on how to return.
We’ll ask what brand and model seat you have, but only so we can act on designing a solution to remedy future returns like yours.
Shipping Options [Northern Hemisphere]
Tracked International Courier Service - 5 to 7 days
Tracked International NZ Post Delivery Service - 2 weeks to 20 days [Can be slightly longer to the more obscure countries]
Since Covid-19 has turned the logistical world upside down, Cyckit encourages doubling and tripling up with friends when ordering [see above] to make use of the faster International Tracked Courier Service.
Cost
There is of course a price difference between the two shipping services.
Example below:
Box size No: 1
Standard Non Tracked Shipping takes minimum 2 weeks, and averagely takes 2.5 to 3.5 weeks to the Northern Hemisphere.
It costs $29.00 NZ Dollars to ship a single Aeroclam to the Northern Hemisphere. As mentioned above, no extra charge to add extra items.
International Tracked Courier takes between 5 & 7 days to the Northern Hemisphere.
It costs $74.00 NZ Dollars to ship a single Aeroclam to the Northern Hemisphere but there is at this time no extra cost for additional items.
Two Aeroclams can be squeezed into Box size No: 1. Shipping split between friends is $37.00 NZ dollars each.
Box size No: 2
Standard Non Tracked Shipping Service - Cyckit discourages the use of this shipping method for the box size no. 2 as there is risk should in the rare event should the package go missing.
International Tracked Courier takes between 5 & 7 days to the Northern Hemisphere. There is much more room in box size no: 2 and X 5 Small Aeroclams can be squeezed in if required + extra Top & Bottom Sections. Or whatever combination is required.
Using the International Tracked Courier for Box size No:2 = is $90.00 NZ dollars.
So five Aeroclams + whatever tops & bottoms for split between five people makes shipping economical.
Bulk Shipping Price - Distributors and Bike Shops etc
Shipping in bulk is very economical in comparison. A Master Carton Dimensions 60 x 51 x 39cm's with;
X 60 individually boxed Small Aeroclams [P1 or P2] = $3.28 NZ dollars per unit
X 48 individually boxed Medium Aeroclams [P1 or P2] = $4.10 NZ dollars per unit
X 42 individually boxed Large Aeroclams [P1 or P2] = $4.69 NZ dollars per unit
We also add one free unit for every 10 ordered.
Processing Time
Domestic and International orders will be processed and shipped the business day they are received. At the latest, the next day.
Returns
Should our product not fit your saddle, and that the saddle in question is listed on our website as fitting your brand/model saddle, please contact us for details on how to return.
We’ll ask what brand and model seat you have, but only so we can act on designing a solution to remedy future returns like yours for this particular brand and model.
List what you require & email for a price: info@cyckit.co.nz